[9 Ways] How to Restore and Fix: Chrome Didn’t Shut Down Correctly Error

No doubt Chrome is a famous web browser but it is still not perfect and has a lot of issues. If you are a chrome user for a long time then you must have faced this issue where the chrome didn’t shut down correctly and all your tabs disappeared.

After you relaunch the chrome you saw a “Restore pages?” message would pop up after clicking on it the browser will crash again. 

So in this post, I am going to show you 9 easy fixes you can perform to prevent this issue of the Chrome browser from crashing repeatedly.

Clear the Cache

This is one of the mandatory fixes that you should perform for any type of Google chrome related error. We shall perform this fix for this error too. 

Many times what happens is that the overfilled cache folder causes a lot of problems hence you should periodically clear the cache to avoid any major issues.

To clear chrome’s cache:

  1. Open Google Chrome and press Ctrl + Shift + Delete keys to open the Clear Browsing Data tab.
  2. Now set the Time Range to All Time and select the Clear Data option.
Open Google Chrome and press Ctrl + Shift + Delete keys to open the Clear Browsing Data tab.
Now set the Time Range to All Time and select the Clear Data option.

Now close the chrome and open it again to see if the chrome didn’t shut down correctly error arises again.

Turn off problematic extensions 

No doubt extensions make the user experience of chrome better while using the browser. But a bad extension can cause Chrome to crash unexpectedly and cause immense trouble while browsing. 

In this case, you need to disable all the chrome extensions and then check again if the error arises again. To disable Chrome extensions follow these steps:

  1. Open Chrome and press Alt+F or Alt+E and select the Settings option.
  2. Hover on More Tools and select the Extensions option. It will display all the chrome extensions installed on your browser.
  3. Click on the toggle next to the extensions to disable them.
Hover on More Tools and select the Extensions option. It will display all the chrome extensions installed on your browser.
Click on the toggle next to the extensions to disable them.

Now after all the extensions are disabled check if the problem arises again. If it doesn’t then the problem was with one of the extensions. Now you have to do the tedious task of enabling and disabling the extensions one by one to check which error was causing this issue. Once you find it simply remove that extension.

Restore abruptly closed tabs in chrome

It might have happened with you a lot of times when you were running a lot of apps on your pc and suddenly chrome froze and stopped working and when you opened chrome again all the tabs were gone. 

Here are three ways you can use to restore the closed tabs in chrome:

Method 1: Press Ctrl + H and look at all the sites that you had opened and click on them to open them again.

Method 2: Chrome has a built-in feature using which you can open the closed tabs again. First, launch Chrome and right-click on the blank tabs bar, and select the reopen closed tab option. Keep selecting the Reopen closed tab option until you don’t find the desired tab.

Method 3: If you find the above method a bit of hassle then you can simply press Ctrl + Shift + T and open the closed tabs again.

Disable continue running background apps option

Even after you have closed chrome there are still some apps that are running in the background and eating your RAM which causes your PC to hang. One way to stop this from happening is to prevent these background apps from running in the background after you have closed chrome.

To close these background apps follow these steps:

  1. Open Chrome and copy-paste chrome://settings in the tab bar and hit enter.
  2. Now copy-paste the Continue running background apps when Google Chrome is closed in the settings search box.
  3. Turn off the Continue running background apps when the Google Chrome option in case it is on.
  4. Now restart the chrome browser again.
Now copy-paste the Continue running background apps when Google Chrome is closed in the settings search box.
Turn off the Continue running background apps when the Google Chrome option in case it is on.
Now restart the chrome browser again.

This should fix the Google chrome didn’t shut down correctly error.

Use another browser

Let’s be honest, Google Chrome eats a lot of RAM and if you have opened multiple apps on your laptop/PC your system is going to lag and freeze in between. But not to worry as there are a plethora of browser options available that are much better than Chrome.    

Some of the browser recommendations are:

  1. Opera Browser
  2. Mozilla Firefox
  3. Brave Browser
  4. Tor Browser
  5. DuckDuckGo
  6. Internet Explorer….jk

Edit the Preferences File

If the above solution didn’t work then you can edit the preference file which in most cases will restore pages chrome didn’t shut down correctly.

Follow these steps to edit the preference file:

  1. Open the File Explorer (Press Windows Key + E) and open this folder path in file explorer: C:\Users\{user account}\AppData\Local\Google\Chrome\User Data\Default. Or you can simply copy this path in the search bar.
  2. Now search for the Preferences file and after you find it right-click on it and select the Open with option and open it with the Notepad. 
  3. Press the Ctrl + F shortcut keys to open the Find dialog box.
  4. Type in exit_type and hit enter.
  5. Now it will take you to the text that says “exit_type”: “Crashed” simply replace the Crashed with normal as shown in the pic below.
  6. To save the changes press Ctrl+S.
Open the File Explorer (Press Windows Key + E) and open this folder path in file explorer: C:\Users\{user account}\AppData\Local\Google\Chrome\User Data\Default. Or you can simply copy this path in the search bar.
Now search for the Preferences file and after you find it right-click on it and select the Open with option and open it with the Notepad.
Press the Ctrl + F shortcut keys to open the Find dialog box.
Type in exit_type and hit enter.
Now it will take you to the text that says "exit_type": "Crashed" simply replace the Crashed with normal as shown in the pic below.

This will surely solve the error.

Rename Chrome’s default folder

If editing the preference file didn’t solve the Chrome not shutting down correctly error, then you can try to rename the default folder. The default folder holds the data related to sessions, cookies, cache, etc. 

Note: Renaming the default chrome folder will remove your user profile and you will have to re-login again. 

To rename chrome’s default folder follow the below steps:

  1. Open the File Explorer (press Windows Key + E)
  2. Select the Hidden Items checkbox as shown in the pic below.
  3. Now browse the following path: C:\Users\{user account}\AppData\Local\Google\Chrome\User Data. Or you can simply copy this path in the search bar.
  4. Right-click the Default subfolder and select Rename.
  5. Rename it to Default_old and hit enter.
Select the Hidden Items checkbox as shown in the pic below.
Right-click the Default subfolder and select Rename.
Rename it to Default_old and hit enter.

After you have renamed it relaunch the browser and chrome will now create a new environment to store its default files and settings. This should fix the chrome didn’t shut down correctly error.

Reset Google Chrome to default settings

If you tried all the above fixes but still your problem wasn’t solved then resetting Chrome to default settings is the last resort. 

To reset Google Chrome to default settings follow these steps:

  1. Copy-paste the chrome://settings/ in the search bar and hit enter.
  2. On the left sidebar, click on the Advanced tab.
  3. Click on Reset and clean up
  4. Click on Restore settings to their original defaults tab and click on Reset settings.

Now chrome will reset to default settings and your problem will be solved.

Bonus Tips

Enable the Restore Google Chrome tabs after the restart option

In case you abruptly closed the chrome browser and want to restore all the tabs when chrome restarts then follow these steps:

  1. Copy-paste chrome://settings in the search bar
  2. Now type On startup in the settings search bar
  3. Select the option of Continue where you left off

From now on whenever you close and restart the chrome any windows or tabs you had open previously will be automatically reopened. 

Learn More: [24 Ways] How To Make Google Chrome Faster On Windows 10

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